Your Users Need Closure: A UX Writing Mini Case Study

What do your exes, favorite Netflix show, and better UX have in common? Closure. All of them need proper closure. In 8 Rules to Design Better Interfaces, computer scientist Ben Shneiderman writes: Sequences of actions should be organized into groups with a beginning, middle, and end. Informative feedback at the completion of a group of actions… Continue reading Your Users Need Closure: A UX Writing Mini Case Study