Just a Quick List of My Favorite Podcasts in 2017

While listening to Headspace Radio’s newest podcast episode on relationships this morning,  I had a couple of aha moments with my own relationships (not just the romantic kind but with friends and family too). Consequently, I also realized that I had the same aha moments while listening to a number of podcasts the entire year.

Listening to podcasts has made a significant difference in how I work, interact with people, and do certain things. Tuning in to other people’s conversations and thoughts is like having a mentor, friend, and a therapist at once.

Like books, podcasts can also influence the way you think, feel, and react. If you’ve been looking for good podcasts to listen to while stuck in traffic, washing the dishes, or exercising, here’s a quick list of podcasts that I regularly listened to for the past year.

It’s probably too hyperbolic if I say that they’ve helped me grow as a person this year but think of podcasts as food for thought. You’re not going to notice its visible impact on your health and well-being right away but it helps in the long run. I hope that you’ll find something of value from these podcasts too.

Sunday Dispatches with Paul Jarvis
Each episode is super short and Paul simply talks about his thoughts on creativity, freelancing, and building valuable client relationships.
Favorite episode: Do What You Say You’re Going to Do

The Tim Ferris Show
I admit that I’m not a huge Tim Ferriss fan when his books were just gaining traction but I noticed recently that Tim has improved greatly in how he does interviews.  He knows how (and when) to ask the right questions.
Favorite episode: Managing Procrastination Predicting the Future with illustrator Tim Urban
Runner-up favorite: Intimacy, Emotional Baggage, Relationship Longevity with psychotherapist Esther Perel

Pardon My French with Garance Dore
I’ve been a fan of Garance’s style and illustrations when she was just starting out as a style and fashion blogger (even before her breakup with Mr. The Sartorialist!). When she announced that she was doing a podcast this year, I knew I had to subscribe to it right away!
Favorite episode: Mating in Captivity with Esther Perel (Isn’t it obvious now that I’m turning into an Esther Perel minion?)

Hot Copy Podcast
Binge-listen to this podcast if you want to learn about copywriting for the web. It’s also a bit weird that I like listening to this specific podcast while exercising.
Favorite episode: Why your sign off process is SO important

The Copywriter Club Podcast
This podcast for copywriters is like the American version of Hot Copy Podcast (which is hosted by two Australian copywriters). You don’t have to choose between the two because their podcasting styles are different and both offer a lot of value.
Favorite episode: Interview with conversion copywriter Joanna Wiebe

99 Percent Invisible
Subscribe to this podcast if you’re curious about design and culture. Plus, Roman Mars’ voice is oh-so-sexy!
Favorite episode: The Trend Forecast

The Futur
Chris Do is a visual designer and helps creatives build their own businesses by providing valuable insights, tips, and hacks. I may not be a visual designer but I’ve learned a lot from this podcast, particularly when it comes to building client relationships.
Favorite episode: Feeling Overwhelmed-Information Overload ( I originally watched this interview on YouTube)

Design Matters with Debbie Millman
If I can choose one mentor from today’s thought leaders and influencers, I’d probably choose Debbie Millman. There’s just something about the way she makes people feel at ease during interviews.
Favorite episode: Interview with Brene Brown on belongingness, courage, and vulnerability.

How I Built This with Guy Raz
As written in their NPR link, this podcast is about innovators, entrepreneurs, and idealists, and the stories behind the movements they built.
Favorite Episode: Interview with Patagonia’s Yvon Chouinard

This is Product Management by Mike Fishbein
I’m not a product manager but most of the podcast episodes are focused towards topics that I usually gravitate to like user research and technology.
Favorite Episode: Behavioral Psychology is Product Management

True North Podcast
This podcast uncovers stories that intersect between design and innovation.
Favorite Episode: Behind Facebook’s Logo

Personality Hacker Podcast
This is a decent podcast (the only one I can find) about personality types. I like how they tackle personality types based on Jung’s cognitive functions rather than the usual four letters on the MBTI.
Favorite Episode: Your Personality 3-Year-Old Inferior Cognitive Function

Hurry Slowly
I just discovered this podcast on what it means to pace yourself while living in this tech-driven era and I’m hooked!
Favorite Episode: Craig Mod I Want My Attention Back

Freakonomics Radio
This is a good podcast for anyone who wants to know “the hidden side of everything”.
Favorite Episode: The 3-part series on Bad Medicine

You Are Not So Smart
If you like to challenge your own assumptions on almost everything out there, this podcast is for you.
Favorite Episode: Sleep Deprivation and Bias

Other favorites that I’ve been listening to for the longest time (and not just in 2017):

Do you have any recommendations? Share in the comments below or if you want to carry on with your air of mystery, send smoke signals instead. 🙂

Just Another UX Side Project

Early this year, I said yes when a friend asked me to join their UX side project team.  It took us around six months to wrap up the whole thing — from the discovery phase to testing our prototype, so we named our team Unom, which means “six” in our native dialect.

Why six months? All three of us were busy with our put-food-on-the-table jobs. Excuses, right?

For this side project, my responsibilities revolved around user research, creating the testing plan, and taking care of the microcopy.

If you’re curious ( I know you are!) how it went, take a ten-minute break and give the case study a quick read: A UX Case Study: Rose Pharmacy Customer Queue Management System. 

On Human-Centered Technology and Pragmatic Idealism

Yesterday, a friend asked me about UX and why do I care so much about it.

As I’ve described before in a contest entry about valuable design outcomes,  I would like to believe that advocating for UX is an exercise of pragmatic idealism. 

In recent years, I realized that I can’t be one of those people who can “change the world” by being an outspoken activist or by building a non-profit organization to promote a certain cause. We seek solutions to the world’s biggest problems, you see, only to find out that they’re merely band-aids.

After taking stock of what I can and can’t do, it dawned on me that in order for me to help change the world (so idealistic, yes?) using my strengths,  I would have to be more realistic. Employing pragmatic tools and methodologies is a good start.

This is where advocating for user-centered technology comes in.

Technology doesn’t have to make us “less human”. The supposedly cold, soulless AIs and bots are already here, but I’m still hopeful that we can create technologies that will not take  “humanity” out of us.

Man and Machine Working Together

There’s a lot of talk about the impending man vs. machine doom, but what if we aim for man and machine working together?

The more we advocate for user-centered tech through user research, the more it will help us understand each other. Understanding begets empathy. Empathy begets kindness.

When you put technology out there with empathy as one of its cornerstones,  the chances are high that people will treat their fellow humans the same way.

For instance, when you’re effortlessly booking a ride home from a tired day at work via a ride-hailing app, you’re less likely to get grumpy by the time you get home. This might mean that you’re less likely to snap back at your partner who didn’t even bother to cook dinner. In short, you’re going to be more patient and kinder.

Imagine if you were having issues using the ride hailing app. You’re probably going to project your anger and frustration to your clueless partner. And the cycle of hatred and indifference begins.

It sounds tad simplistic but I’m banking for now on the school of thought that before we seek solutions to the world’s biggest problems like terrorism, world hunger, corruption etc, why don’t we start with the idea of  treating each other with compassion, kindness, and openness?

Technology is a pragmatic tool that can help us accomplish this idealistic goal, don’t you think?

How to Find True Love by Running Your Own Design Research

The Problem:

There are a lot of assumptions about True Love. Does True Love exist? Is it even possible?

This design research aims to find out which assumptions are right or wrong, demystify True Love, and eventually build a prototype based on user needs.

User = could be you or someone you know

Let’s get into it!

The Process:

We are going to use Gooogle Ventures’ Design Sprint methodology.

You will need the following:

  • Paper and pen
  • Sticky notes
  • Whiteboard and whiteboard markers
  • An open mind and heart
  • Friends and family members who genuinely care about you as testing participants (at least five of them, you’re going to be the 6th tester)
  • People you don’t know (to avoid bias and encourage objectivity) who will go through the design sprint with you. They can also act as moderators and observers on testing day.

Day 1 – Understand

  • Reflect on what true love means to you.
  • What does success in finding true love looks like? How will it be measured?
  • Identify potential candidates that signify true love to you. Perhaps, we’re thinking about objects, pets, or even actions here. Who says true love= people?

At this point, the single most important question to reflect on is: What Does True Love Look Like to Me?

Day 2 – Diverge

Explore possible answers to What Does True Love Look Like to Me?

  • Sketch solutions.
  • Create mind maps. Make a storyboard. Don’t limit your ideas for now.

Day 3- Decide

  • Identify potential pitfalls/conflicts in your proposed solutions. Too introverted? Too loud? Too smart? Too perfect? Too stoic? Too idealistic?
  • Eliminate solutions that sound good in paper but not really doable in real life.
  • Narrow down your list of candidates/solutions to MVP (minimum viable product). Vote with team members and choose one solution for prototyping.

Day 4 – Prototype

  • Build your low-fi prototype. You can use Keynote instead of code. What’s more important for now is you write real content instead of placeholder text. This will help you communicate better with your research participants using your task scenarios.
  • Next, create your usability test plan. Pay special attention to your test script.
  • Finally, take note that a good usability test plan should outline who takes care of what on testing day.

Day 5 – Validate and Learn

Day 5 is your BIG DAY! You’re finally going out there, test your true love prototype with yourself and your participants, and identify what works/what doesn’t.

  • Assure participants that this testing activity is not about them. You are not gauging their specific skills or qualities. These lines are incredibly important:

“We are testing the prototype, not you. You can’t do anything wrong here. Do whatever feels right to you while tinkering with the prototype. Don’t be afraid of saying things that will offend us. We want your honest feedback as much as possible because we want to build a True Love product that will help address your needs and pain points.”

  • Apart from paying attention to your participants’ answers, observe for non-verbal cues. Encourage them to think out loud too. This applies to you as well when it’s your turn to test the prototype.
  • After testing, say thanks to your participants. You can also give them tokens of appreciation or incentives.
  • Debrief with your team at the end of the day. Depending on the results of your test, you can either continue building your True Love product based on the responses you’ve collected or pursue further testing. 

Or you can just forget it altogether. 🙂

Maybe You’re Doing It All Wrong on LinkedIn

So this is the part where I go from being a passive observer on LinkedIn to a semi ballistic panda because “oh shoot, someone is selling some career snake oil on the platform again and I have to do something about it”.

I stumbled upon this post on the networking platform this morning:

 

I’m not against using these “persuasion principles”. In fact, it’s part of what I do as a copywriter where I persuade people via the written word.

Sure, you’ll “achieve your desired results” from your network by liking their posts or endorsing them for skills (which, by the way, you know nothing about because you haven’t really worked with them in the first place).

It’s a simple formula: I give you X so I expect you to give me X in return.

However, citing these so-called principles are giving readers the wrong impression. I’m fairly sure that the relationships you build from these so-called strategies won’t have solid pillars to stand on.

Before you spend countless hours doing all of these persuasion tactics, have you thought about the specific set of solutions that you bring to the table? 

What SPECIFIC VALUE do you offer? 

The problem with most of us (I am no exception!) is we expect results right away.

As a result, we tend to forget the most important thing when it comes to building work relationships: helping a brand or business solve their problem. 

You can’t help these folks fix their business woes without knowing how your skills will fit into the equation.

The first step is knowing whether or not you’re the right person who can help.

So you do digital marketing? Or graphic design?
Perhaps you’re a UX unicorn. Or you’re probably a senior web developer with a decade’s worth of experience.

But all of these are not solutions, they are merely broad skills and experiences. Instead, identify which skills of yours can help solve a business or brand’s problem.

Missing this first step explains why a lot of people are disheartened about LinkedIn, lamenting how the networking platform is not working for them.

You can’t effectively sell your services and skills to recruiters and clients when you don’t even know your Unique Value Proposition.

Take a moment to reflect on the specific skillset that you bring to the table.

If you think you’re lacking one, learn something new. Once you’re sure about the value you offer, use those persuasion tactics by all means!