What do your exes, favorite Netflix show, and better UX have in common? Closure. All of them need proper closure. In 8 Rules to Design Better Interfaces, computer scientist Ben Shneiderman writes: Sequences of actions should be organized into groups with a beginning, middle, and end. Informative feedback at the completion of a group of actions… Continue reading Your Users Need Closure: A UX Writing Mini Case Study
Category: UX Research
Designing Meaningful Products and Services Using the Behavior-First-Design-Later Approach
Do you have a startup idea that you’ve been meaning to develop or thinking about adding a new type of service to implement? If you’ve been doing the conventional way of developing new products and services, chances are you’re following this format: You make prototypes of your idea or create a blueprint of your supposedly… Continue reading Designing Meaningful Products and Services Using the Behavior-First-Design-Later Approach
UX Research: To Be There as Little as Possible
Yesterday, I came across this gem by design researcher and strategist Audrey Crane on the qualities of a good UX research moderator and its similarities to a crystal goblet. What struck me the most about this short article is Audrey’s analogy. Here’s my favorite part: As a researcher, I believe my job is to be… Continue reading UX Research: To Be There as Little as Possible
3 Things that Copywriters & UX Writers Do Besides Writing
A new acquaintance asked me recently if I’m one of those writers who is a perpetual insomniac, scribbles poems at the back of receipts, and lives on copious amounts of alcohol so I can write drunk, edit sober. Plus, do I deliberately seek heartbreaks and drama in real life so I can have the best… Continue reading 3 Things that Copywriters & UX Writers Do Besides Writing
Just Another UX Side Project
Early this year, I said yes when a friend asked me to join their UX side project team. It took us around six months to wrap up the whole thing — from the discovery phase to testing our prototype, so we named our team Unom, which means “six” in our native dialect. Why six months?… Continue reading Just Another UX Side Project